Q: DO YOU OFFER SAME DAY SERVICE?
A: Same day service is available on some orders. Large orders will always need at least 24-36 hour turnaround. Please call us so that we can discuss further about your requirements. TEL: 929-350-8257.
Q: HOW DO I PAY FOR MY LAUNDRY?
A: Customers have the option to either pay with a credit card through our website. Customers with no internet access can call 929-350-8257 to schedule their pickup and either pay cash at delivery or call with their credit card number.
Q: DO WE NEED TO SEPARATE OUR LAUNDRY?
A: You do not need to separate your laundry if you are having a standard wash n fold. If specific clothes need certain instructions then please separate in individual bags and label.
Q: CAN I REQUEST MY PICKUP ONLINE?
A: Yes please go to our contact page for easy scheduling and convenient payment.
Q: WHAT IF I DO NOT HAVE INTERNET ACCESS?
A: You can always call us at 929-350-8257 Monday - Sunday 9:00am -8:00pm to schedule your pickup.
Q: CAN I USE MY OWN SOAP?
A: Yes you can, please give it to the driver upon his arrival. We can even store it at our business so we can use it for future use.
Q: WHAT IF I HAVE A QUESTION ABOUT MY ORDER?
A: Please email us at islandwashlaundromat@gmail.com or call 929-350-8257 and someone will get back to you right away.
Q: DO YOU PROVIDE COMMERCIAL LAUNDRY SERVICE?
A: Airbnb's, Hotels, Motels, Pet Shops, Medical Offices, Spas, Salons and more are welcomed to get a quote on their requirements, please email at islandwashlaundromat@gmail.com or call 929-350-8257.
Q: HOW DO WE COMPARE TO THE COMPETITION?
A: Island Wash Laundry uses real Tide Detergent, Suavitel Softener and Gain/Snuggle Dryer sheets on all orders. We believe in only using the best products on our customers clothes. We are family owned and we always treat your clothing with care.